Keep your device up to date, it is vitally important to do so to avoid any issues with the performance and disruptions with any applications.  Below you will find some steps on "How To Check if the iPhone need software update": 


On your device if you have software version 14.5 or later, you may now see the option to choose between two software update versions.  This option allows you to choose between updating to the latest version of iOS (or iPadOS) 15.7.8 / 16.6.1 as soon as it's released, or continuing on v14/v15 while still getting important security updates for a period of time.


Update your iPhone


If a message says that an update is available, tap Install Now to update now. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your device into power and your device will update automatically overnight.


If you do not receive any notification, please periodically check if the software is up to date following these steps: 

  • Plug your device into power and connect to the internet with Wi-Fi.
  • Go to Settings > General, then tap Software Update.
  • If you see two software update options available, choose the one that you want to install.


Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now.

You may see that your device is up to date on its current version, and there's an update available.


If you have any issue during the software update such us alert messages with: "more space when updating", "please remove apps" then contact IT support via this portal or via email and they will assist on this matter.


Upgrading the iPhone to the latest version of iOS software provides the latest features, security updates and bug fixes. Not all features are available on all devices or in all regions.  Battery and system performance may be influenced by many factors including network conditions and individual use; actual results may vary.


When the iPhone is out of date, other issues users can face are some app's stop working as they have lost compliancy with the system.  On the iPhone the user will have an app called "Company Portal", if an action is required you will find further information in the notifications tab in the application

  • SSO (single sign on) is enabled for this application

 

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Within the Company Portal you are able to download and install all products managed by the company, e.g. Microsoft Outlook, Microsoft Teams, Microsoft SharePoint.  All that the user needs to do is open the apps and click install.


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