Roaming

Please note that you need to notify IT about your business travel with at least one weeks' notice. This is due to IT needing time to check with the provider if roaming is active (it is not set by default).

Once IT confirm that roaming is in place, when the user arrives in the country of destination they will need to make sure the roaming is active on the device by following these steps:

Go to setting > mobile data > mobile data option > data roaming. Then, making sure it is on as shown in the picture below.

If the Roaming is activate and still you are not getting any data, please try restarting the device. 

If you continue to have an issue, please contact through the normal process by accessing our Systems & IT Support portal (save this as a favourite), or Email Systems & IT Support (support@manoloblahnik.freshdesk.com) which can be found in the Global Address List in Outlook.